Customer Comments

Customer Comments

Once a molecatching job is finished customers are asked if they would like to provide any comments. They can say whatever they wish, good bad or indifferent. They are left a form to complete and return.

They are guaranteed their comments will be included on this page of the website, or they will get their money back. Customers are asked if they want to have their name and location displayed but may remain unidentifiable if they wish.

Comments have been requested from the end of June 2018. The most recent comments appear first.


CUSTOMER COMMENTS

 

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Useful phone call on Friday before - returned the missed call quickly. Came out promptly on the next working day.

Lots of traps set which was nice to see ! One mole caught a day later - quick, simple, easy to deal with, lovely service - and caught the mole ! Thank you !


Ben Chiverton, Mosterton. nr, Beaminster 

Date 26th October 2020

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PROMPT, COURTEOUS, PROFESSIONAL, INFORMATIVE AND HIGHLY SUCCESSFUL VISIT.


GEORGE BUSBY, BROADWINDSOR

Date 6/10/20

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WITHIN TWO DAYS MY MOLE PROBLE WAS SORTED. A VERY PUNCTUAL, EFFICIENT AND FRIENDLY SERVICE. I WOULD HAVE NO HESITATION IN RECOMMENDING WDMC.


MR BATEMAN, DRIMPTON

Date 30/9/20

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SUCCESSFUL !!  PROMPT, EFFICIENT & TIDY SERVICE.

EXCELLENT


MABEY, AXMINSTER

Date 30/9/2020

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EXCELLENT SERVICE - QUICK, EFFICIENT & EFFECTIVE


GAVIN BROOKING, BRIDPORT

Date 22/23 SEPT 2020

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Many Thanks for such an efficient service.


ANGELA CORNELIUS, AXMINSTER (RAYMONDS HILL)

Date 8-9-20

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QUICK & EFFICIENT SERVICE - THANK YOU


ST. MARYS, CHIDEOCK

Date 3rd September 2020

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Mr & Mrs Woodbury arrived at the time arranged and very quickly established which runs would be best to trap in.

10 traps were laid and the next day they arrived to check them. Mr, Woodbury had said he felt that there was only one active mole and that proved so as the last trap checked did contain a grown mole.

As I write this , 3 days from completion, there are no more "molehills" and, hopefully , won't be until next year when it all starts again. Thank you so much


GESELLA TIDY, YONDOVER (LODERS)

Date 17th/18th August 2020

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VERY EFFICIENT SERVICE POLITE AND FRIENDLY.


JOHN H. BATEMAN, HOOKE

Date 17/18 AUGUST

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Extremely pleased - very professional and pleasant couple. Will certainly use them again if needed in the future.


Mr & Mrs George Wyatt, Stoke Abbot.

Date  13th August 2020

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FAST, FRIENDLY & PROFESSIONAL. RESULTS ON DAY 2. ANOTHER VERY SATISFIED CUSTOMER.


NICK MORRELL, BROADWINDSOR

Date 5-6/8/20

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Efficient, friendly and prompt resonse to our mole problem


Ed. Morcombelake

Date 4th/5th August.

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A very quick resolution to our problem ! Great service with minimum fuss and very effective. Thanks


Dave, Bridport

Date 27.07.20

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Traps set July 13th mole caught July 14th - excellent -

Friendly couple, efficient, interesting with lots of mole facts. Highly recommend them.


Madge Dickinson, Blackdown

Date July 14th 2020

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VERY PROMPT AND PROFESSIONAL SERVICE. WE WERE KEPT INFORMED ON PROGRESS. THE AREA WAS LARGE.

WOULD NOT HESITATE IN RECOMMENDING THEM.


B BELCHER, SIDBURY, SIDMOUTH, DEVON.

Date 9-12 JULY 2020

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A highly impressive operation. Same day response to our call. Rob explained everything and he and Linda set up the traps in the garden v. quickly. They solved the problem in a couple of return visits, Very simple and easy to deal with. Highly recommended. Thank you.


(name witheld) Smallridge, Axminster

Date 18-21 June 2020

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Thank you for your prompt & efficient response to our mole problem. Would definately recommmend.


(name witheld) Whitchurch Canonicorum

Date 5th June 2020

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WE WOULD DEFINATELY RECOMMEND BOB & LINDA. THEY CAME TO ASSESS THE MOLE PROBLEM JUST ONE DAY AFTER PHONING AND HAD CAUGHT THE MOLE TWO DAYS LATER.

PROBLEM SOLVED !


PAUL & MARION HUTCHINSON, OFFWELL

Date 13-5-20

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Excellent service & reactivity despite horrid weather and terrain conditions.


Tim Camacho, Toller Porcorum

Date 20/2/2020

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BRILLIANT SERVICE PROVIDED,

QUICK & EFFICIENT MOLE ERADICATION,

WITH GOOD SERVICE MANNER.

HIGHLY RECOMMEND WEST DORSET MOLE CONTROL


STEPHANIE CRABB, UPLODERS

Date 23rd January 2020

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A very efficient & effective service with a smile. Two moles caught within 48 hours. Highly recommended.


(Name witheld) Gittisham (Near Honiton)

Date 17.12.19 (comment provided 12.02.20)

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Rang on Saturday. Arrived on Sunday as agreed. Returned Monday to collect Mole. Sad but neccesary. Very efficient and very pleasant people to deal with.


COLIN CHESTERTON, COLYTON

Date 12th & 13th January 2020

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Bob and Linda came very promptly and after 3 visits have caught 3 moles. We hope that has ridded us of the problem at least for the forseeable future. They were efficient & courteous. We could not have asked for a better service.


David & Sheila Holden, Morcombelake

Date 29th -31st December 2019

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We phoned Bob on Thursday, Friday the traps were set, and Saturday produced a successful result.

Robert and Linda were extremely efficient and effective, THANK YOU.


GORDON & MARY SPILLER, CHARDSTOCK

Date, 22.11.19 - 23.11.19

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VERY QUICK SERVICE - THANK YOU

LAWN LOOKS TIDY AGAIN


JENIFER, MORCOMBELAKE

Date 12/9/19 -13/9/19

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Bob and Linda did an excellent job with our moles. Our lawn was being ruined yet within 24 hours, 4 moles removed and problem solved. I would recommend West Dorset Mole Control to anyone with a mole problem.


LEE SNASHFOLD, ATHELHAMPTON, DORCHESTER.

Date 10th& 11th SEPTEMBER

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Thank you for your prompt dealing with our mole problem. Great Service.


(name witheld) AXMINSTER

Date 23.08.19

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Thank you for the prompt response and effective termination of our under-ground visitors, Your application and professionalism were all that could be expected


Philip Aldren, Clapton, Crewkerne.

Date Monday 12th August

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Contacted Mr. Woodbury and was lucky he was in the area, he came over explained everything & dealt with the mole problem all in 24hrs.

Very efficient service.

Thank you.


(name witheld) Bridport

Date 20.06.19

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WE FOUND ROBERT & LINDA VERY PROFESSIONAL AND POLITE WITH GREAT SUCCESS. TWO SHORT VISITS AND NO MORE MOLE. WOULD RECOMMEND THEM TO ANYONE WITH A MOLE PROBLEM.


ALAN LANE, BOTHENHAMPTON

Date 14.6.19

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Thanks for the work. No sign whatsoever of moles on the property. First time in 5 years. Great job. Thanks.


(name witheld) Fishpond

Date 2nd May 2019


(note from Molecatcher, 4 moles removed.

comment provided 26th May)

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VERY FAST EFFICIENT JOB

WOULD RECOMMEND ROBERT

THANK YOU


RICHARD KIERNAN

HARCOMBE HOUSE HOLIDAY ACCOMODATION

LYME REGIS

Date 27.03.19

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Having suffered from mole problems for many years, we decided to call in "the professionals" & wish we had done so earlier.

A very prompt, friendly & efficient service.

Thank you Bob & Linda


PETER & KAY HICKS, MORCOMBELAKE

Date BETWEEN 30 JAN & 4 FEB 2019

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Mole infestation in our field efficiently and professionally dealt with, within 2 days.


(Name witheld) Near Beaminster

Date 4-5 FEB 2019

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2 MOLES REMOVED. VERY EFFICIENT

 

R. EVANS, BEAMINSTER

Date, 21st January 2019

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EXCELLENT COMMUNICATION, PROMPT RESPONSE - MOLE PROBLEM RESOLVED WITHIN ONE DAY OF TRAPS BEING SET. HIGHLY RECOMMEND.

 

DAVID KENDALL, MORCOMBELAKE

Date 21st JAN 2019

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Got the little critter who was making pyramids in our lawn. Good and prompt job. Well done.

 

Mrs Renders, Lyme Regis

Date 20-1-2019

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*  Mole problem DEALT with very successfully

*  3 weeks later NO FURTHER EVIDENCE OF MOLE           ACTIVITY IN THE AREA TREATED

* Thank you very much for a job well done EXCELLENT

 

MIKE SHEARD,    WEST MILTON, BRIDPORT.

Date 08.01.19

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Very reponsive service. Reasonably priced. Three moles were caught on the first visit and two on the second for a reduced price. Our mole problem has been resolved. Very friendly and reliable people. I will return if the mole problem re-occurs and I can recommend to other people.

 

Mrs. J Scorer, Dalwood

Date November 2018

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Thank you for responding so quickly to my plight of the mole that seems to have disappeared for the time being anyway. I also appreciate your honesty at not finding one at the present time. I would certainly recommend you both for your communication, reliabilty and honesty. Thanks.

 

(name witheld) Salwayash

Date 5th November 2018

 

Note from Molecatcher - No Mole was caught, so no Fee was charged.

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A totally successful, efficient service.  From the phone conversation on the Wednesday, a visit to lay traps on the Thursday to retreval of traps + mole on the Friday.

I would recommend this company to anyone troubled by moles.

Thank you.

 

SUE MAIN, PUNCKNOWLE

Date-01.11.18

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Excellent job, - and so far no more moles have returned.

 

ROSE HM, GREENHAM

Date- Week beginning 7 Oct

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Very prompt & efficient service, with a good result.

 

(name withheld) Stoke Abbott

Date- 18/9/19

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You gave a very efficient service - no delays with visits.  

I would be happy to recommend you to anyone.

 

SARA WINTER, (BRIDE VALLEY) BRIDPORT

Date- 6th and 11th August

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Initially it was with some reservation that I employed the services of West Doset Mole Control because I imagined the many mole hills in my garden meant an awful lot of moles.  It turned out it was only a couple of moles so this meant good value for money for the work entailed - lots of traps, lots of visits and lots of good, friendly customer service.

 

Mr J MIGLIARI, Uplyme

Date- July 2018

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HAVING NEVER HAD ANY DEALINGS WITH MOLES BEFORE, BOB AND LINDA WERE SO HELPFUL AND INFORMATIVE.  I WOULD HIGHLY RECOMMEND THEIR SERVICES.  THE MOLE HAS BEEN DISPOSED OF AND HOPEFULLY NO MORE WILL RETURN.  IF THEY DO, WEST DORSET MOLE CONTROL WILL BE THE ONE WE CALL.

 

MR&MRS PILLINGER, MARSHWOOD

Date- 17/7/18

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CUSTOMER COMMENTS

 

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Very efficient & professional service

Hopefully won't see you again too soon 


KERSTIN LANGDON, FURLEY COTTAGES

MEMBURY, AXMINSTER

Date 14-16 Nov 2020

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I was getting fed up removing mole-hills and attempting to get rid of the little pests without any success. After much wasted effort on my part, I decided to give you a call which resulted in you coming round a few days later to insert over a dozen traps.Two days later you had caught two moles and hopefully removed all of our little gardening friends.

I have been impressed by your friendly, professional approach to the work. Should my little visitors have any friends that come calling in future, I will not hesitate to contact you.


Bob Sherborne, Raymonds Hill

Date 28.10.20

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Bob and Linda were brilliant. Clear cheerful and efficient and did precisely what they said they would do !

Thank you.


Phil Webb, Walditch

Date 7.10.20

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Contacted your firm Friday 25th September. Traps set Monday 28th. Mole captured Tuesday 29th. Can't find a better service than that.

Thanks a million !


John & Helen, Lyme Regis

Date 30th September 2020

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VERY GOOD FRIENDLY SERVICE CAUGHT 4 MOLES IN TOTAL


MARTIN & SUE, CHARDSTOCK

Date AUGUST/SEPTEMBER 2020

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Very pleasant and prompt service, all sorted and disposed of.


Mike Craddock, Bridport.

Date Tuesday 1st September, checked 2nd & 3rd

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Thank you very much for a quick & efficient way to rid the lawn of Mr. Mole !


(name witheld) AXMINSTER

Date MID AUGUST 2020

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I can't thank them enough. Bob and linda were so kind in coming out when they were already extremely busy. Mole hills started appearing on the lawn that is used for croquet, children's cricket and football, and family were coming the next day for an outside visit. The mole is no more ! Brilliant !


Nicola Leader, Waytown, Netherbury

Date 8th August 2020

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V. good -haven't seen another mole !


GILES WOOD, Beaminster.

Date 07.08.20

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A very pleasant and polite couple who carefully explained how the procedure works and the costs involved. The process was carried out very professionally and I am very happy to recommend this company and will certainly use them again should the need arise.


J. C. Beaminster

Date 4th and 5th August 2020

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Rob & Linda, you have done a great job and returned as neccesary. Will certainly ask you to come again in the future. Best wishes.


(name witheld) WEST MILTON

Dates 5th -9th June, 29th June - 9th July 2020

(Note from Molecatcher - Large Parkland and Meadow clearance.)

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BOB & HIS WIFE ARRIVED PROMPTLY ON DAY ONE PUT THE TRAPS DOWN, CAME BACK PROMPTLY AGAIN ON DAY 2. MOLE CAUGHT. !!! 

WOULD HIGHLY RECOMMEND, FRIENDLY, KNOWLEDGEABLE

PROFESSIONAL.

THANK YOU.

HOPEFULLY NO MORE MOLES !!!


NICK HARMS, LODERS

Date 23rd June 2020

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Profeesional, determined & efficient.

Removed 2 moles from our vegetable plot with expertise and good humour. !


Carole Astbuury, Chedington

Date 22nd June 2020

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Efficient, and pleasant couple, with care and concise work.


Mrs Julie Blunt, BEAMINSTER

Date 16-6-20

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Excellent, friendly service.

Thank you both very much. I wasn't expecting such a quick result.


(name witheld) Axminster

Date 10th June 2020

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Thank you for your efficient & prompt service when getting rid of our mole community.


Richard Childs, Beaminster

Date 04.06.20

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First class service from Robert and Linda. Prompt and efficient. Would highly recommend


Mr. & Mrs. Conner, Marshwood

Date 22/05/20

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Excellent professional service with 100% success. Would highly recommend Bob and Linda


V.B. Benville,

Date 05.05.20

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EXCELLENT SERVICE, HIGHLY RECOMMENDED.


CHARLES KENNEDY, AXMINSTER/LYME REGIS.

Date Feb 20

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A good successful job done at very short notice. Thank you for your consideration.


EVA HARVEY, BEAMINSTER

Datte 16/17 January 2020

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We are very glad to have found Bob and Linda to help us solve our mole infestation problem on our property. They came twice, two months apart and caught an impressive eleven moles in total. They worked diligently and professionally. It is evident that they have a high level of skill and experience in mole trapping. It has been a real pleasure knowing Bob and Linda and we would definitely recommend them highly.


Mr. & Mrs Lenherr, Membury

Date, December 2019

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Excellent value for money.

Very efficient, professional and punctual!

Highly recommended.

Thank you for making our sports pitches fun again!


P. E. Teacher, South Somerset School

Date 22nd and 23rd November 2019

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VERY EFFICIENT AND MINIMUM DISTURBANCE TO LAWN. MOLE CAUGHT WITHIN 24 HOURS.


MANDY NICHOLSON, STOKE ABBOTT

Date 05/11/19

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Very impressive and professional service. Thank you. Moles dealt with inside 24 hours. Highly recommended.


(name witheld) BEAMINSTER 

Date 11/12th September 2019

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Many Thanks for great service


(name witheld) Near Honiton.

Date 09.09.2019

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Very efficient.

Rather sad for the mole but he wrecked the veg patch this year.


Susan Boize, Eype

Date 05/09/2019

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10 days gone and no activity either side of our brook. So many thanks for a prompt and professional job. Should a problem arise in the future we shall know where to come for help.


DAVID SHERWIN, AXMINSTER

Date 13/8/2019

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Was grateful to Robert Woodbury who swiftly and efficiently rid my lawn of a persistent mole.


Pamela Armitage, Bridport

Date 9th July 2019

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WOULD THOROUGHLY RECOMMEND. WE HAD TRIED EVERYTHING TO MOVE OUR MOLE TO PASTURES NEW, TO NO AVAIL. ROBERT AND LINDA WERE MOST PROMPT AND EFFICIENTLY DEALT WITH OUR MOLE PROBLEM. HOPEFULLY WE MIGHT NOW BE ABLE TO WALK ON OUR LAWN THIS YEAR, HAVING LIVED HERE FOR 2 YEARS AND BEING UNABLE TO USE THE GARDEN BECAUSE OF THE HOLES. EXCELLENT SERVICE. THANK YOU.


PORTER, AXMINSTER

Date 13/6/19

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Good professional service.

Would use again.


(name witheld) Morcombelake

Date 24.05.19

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Very professional, friendly service. Would recommend


Mike Mann, Fishpond

Date 08.05.19

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Thanks very much for your efficient, friendly & effective (!) service. We are looking forward to enjoying our lawn again.


Adrienne Bonwick, Uplyme

Date 5 March

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Phoned Friday mole caught Saturday would recommend Bob & Linda without hesitation


Alan Rosindell, Harcombe Lyme Regis

Date 16.02.19

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Excellent work for a difficult task.Very polite, helpful people. Would strongly recommend them.


(Name witheld) Bridport resident

Date 14th February 2019

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MR WOODBURY TURNED UP ON THE DATE AND TIME ARRANGED & HAVING EXPLAINED THE CHARGING STRUCTURE, INSTALLED A NUMBER OF MOLE TRAPS. A PROFESSIONAL OPERATION WITH A SUCCESSFUL OUTCOME. THANK YOU BOB & LINDA

 

(Name and location witheld)

Date 28/01/19

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Very prompt efficient & friendly. 23rd and 24th January. Mole was caught on the 24th! Recommended to neighbours. As service was very good wouldn't hesitate to contact them again if needed.

 

Mr. & Mrs. D. Holt, Axminster, EAST DEVON

23rd January 2019

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Quick efficient service with great results

 

P. IRISH, Crewkerne

Date 16/01/19

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Wholeheartedly recommend.Very professional and makes mole catching look easy.  Caught 3 moles in 24 hours at a very reasonable cost.

 

JOHN BRIDLE, STANTON ST GABRIEL

Date 05/01/19

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Thankyou for the rapid response to our mole problem.  You came out in dreadful weather, gave excellent advice and, fingers crossed, we are now mole-free.

 

LESTER AND NINA BENTLY, CHARMOUTH

Date  5/12/18

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Following a very informative initial telephone conversation, Robert and Linda visited the same day, installed mole traps in the garden, which, when they came the following day, had caught 2 moles!  We were extremely pleased.  Also, enclosed with bill, was "follow up advice" for which we were grateful

Thank you!

 

JEREMY + GLYNIS, LODERS

Date- 6/11/18

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In foul weather!

Good job, thank you.

 

Helen Bath, (just outside) Crewkerne

Date- 11th & 12th October

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A GOOD RELIABLE SERVICE.

RECOMMENDED.

 

TONY WICKS, LOSCOMBE

Date- OCTOBER 2018

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Well done Bob, looks like the mole has finally gone!  Very professional and friendly service.  Definitely recommend you to neighbours.

Many thanks

 

Sarah Hawkins, Harcombe

date- 10/9/18

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Prompt, efficient and friendly service.  My garden plagued & damaged by one mole!  Over 20 mole hills.  In 24hrs the mole was caught & removed humanely.  No more moles now!  THANK YOU SO MUCH.  Recommended successfully to neighbour.  I highly recommend this very professional service.

 

Mrs Brooke Quinteros, MARSHWOOD. FISHPOND

Date- 1.8.18

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Bob responded promptly to my initial enquiry, calling round that same afternoon.  He clearly explained the process and cost.  I was extremely impressed with his efficiency and the manner in which he conducted his business.  Success in catching my mole visitor on day two.  First class service and I'll not hesitate to use his services again should the need arise in the future.

 

Valerie Gratton, Lyme Regis

Date- 17-19 July 2018

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23rd & 25th June.

Mole caught on 25th ! 

Excellent result.

Delighted customer.

 

JANE MARTELLI, Wooth, near Pymore

Date-25.06.2018

 

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