Customer Comments

Customer Comments

Once a molecatching job is finished customers are asked if they would like to provide any comments. They can say whatever they wish, good bad or indifferent. They are left a form to complete and return.

They are guaranteed their comments will be included on this page of the website, or they will get their money back. Customers are asked if they want to have their name and location displayed but may remain unidentifiable if they wish.

Comments have been requested from the end of June 2018. The most recent comments appear first.

CUSTOMER COMMENTS

 

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VERY QUICK SERVICE - THANK YOU

LAWN LOOKS TIDY AGAIN


JENIFER, MORCOMBELAKE

Date 12/9/19 -13/9/19

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Bob and Linda did an excellent job with our moles. Our lawn was being ruined yet within 24 hours, 4 moles removed and problem solved. I would recommend West Dorset Mole Control to anyone with a mole problem.


LEE SNASHFOLD, ATHELHAMPTON, DORCHESTER.

Date 10th& 11th SEPTEMBER

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Thank you for your prompt dealing with our mole problem. Great Service.


(name witheld) AXMINSTER

Date 23.08.19

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Thank you for the prompt response and effective termination of our under-ground visitors, Your application and professionalism were all that could be expected


Philip Aldren, Clapton, Crewkerne.

Date Monday 12th August

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Contacted Mr. Woodbury and was lucky he was in the area, he came over explained everything & dealt with the mole problem all in 24hrs.

Very efficient service.

Thank you.


(name witheld) Bridport

Date 20.06.19

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WE FOUND ROBERT & LINDA VERY PROFESSIONAL AND POLITE WITH GREAT SUCCESS. TWO SHORT VISITS AND NO MORE MOLE. WOULD RECOMMEND THEM TO ANYONE WITH A MOLE PROBLEM.


ALAN LANE, BOTHENHAMPTON

Date 14.6.19

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Thanks for the work. No sign whatsoever of moles on the property. First time in 5 years. Great job. Thanks.


(name witheld) Fishpond

Date 2nd May 2019


(note from Molecatcher, 4 moles removed.

comment provided 26th May)

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VERY FAST EFFICIENT JOB

WOULD RECOMMEND ROBERT

THANK YOU


RICHARD KIERNAN

HARCOMBE HOUSE HOLIDAY ACCOMODATION

LYME REGIS

Date 27.03.19

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Having suffered from mole problems for many years, we decided to call in "the professionals" & wish we had done so earlier.

A very prompt, friendly & efficient service.

Thank you Bob & Linda


PETER & KAY HICKS, MORCOMBELAKE

Date BETWEEN 30 JAN & 4 FEB 2019

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Mole infestation in our field efficiently and professionally dealt with, within 2 days.


(Name witheld) Near Beaminster

Date 4-5 FEB 2019

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2 MOLES REMOVED. VERY EFFICIENT

 

R. EVANS, BEAMINSTER

Date, 21st January 2019

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EXCELLENT COMMUNICATION, PROMPT RESPONSE - MOLE PROBLEM RESOLVED WITHIN ONE DAY OF TRAPS BEING SET. HIGHLY RECOMMEND.

 

DAVID KENDALL, MORCOMBELAKE

Date 21st JAN 2019

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Got the little critter who was making pyramids in our lawn. Good and prompt job. Well done.

 

Mrs Renders, Lyme Regis

Date 20-1-2019

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*  Mole problem DEALT with very successfully

*  3 weeks later NO FURTHER EVIDENCE OF MOLE           ACTIVITY IN THE AREA TREATED

* Thank you very much for a job well done EXCELLENT

 

MIKE SHEARD,    WEST MILTON, BRIDPORT.

Date 08.01.19

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Very reponsive service. Reasonably priced. Three moles were caught on the first visit and two on the second for a reduced price. Our mole problem has been resolved. Very friendly and reliable people. I will return if the mole problem re-occurs and I can recommend to other people.

 

Mrs. J Scorer, Dalwood

Date November 2018

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Thank you for responding so quickly to my plight of the mole that seems to have disappeared for the time being anyway. I also appreciate your honesty at not finding one at the present time. I would certainly recommend you both for your communication, reliabilty and honesty. Thanks.

 

(name witheld) Salwayash

Date 5th November 2018

 

Note from Molecatcher - No Mole was caught, so no Fee was charged.

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A totally successful, efficient service.  From the phone conversation on the Wednesday, a visit to lay traps on the Thursday to retreval of traps + mole on the Friday.

I would recommend this company to anyone troubled by moles.

Thank you.

 

SUE MAIN, PUNCKNOWLE

Date-01.11.18

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Excellent job, - and so far no more moles have returned.

 

ROSE HM, GREENHAM

Date- Week beginning 7 Oct

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Very prompt & efficient service, with a good result.

 

(name withheld) Stoke Abbott

Date- 18/9/19

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You gave a very efficient service - no delays with visits.  

I would be happy to recommend you to anyone.

 

SARA WINTER, (BRIDE VALLEY) BRIDPORT

Date- 6th and 11th August

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Initially it was with some reservation that I employed the services of West Doset Mole Control because I imagined the many mole hills in my garden meant an awful lot of moles.  It turned out it was only a couple of moles so this meant good value for money for the work entailed - lots of traps, lots of visits and lots of good, friendly customer service.

 

Mr J MIGLIARI, Uplyme

Date- July 2018

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HAVING NEVER HAD ANY DEALINGS WITH MOLES BEFORE, BOB AND LINDA WERE SO HELPFUL AND INFORMATIVE.  I WOULD HIGHLY RECOMMEND THEIR SERVICES.  THE MOLE HAS BEEN DISPOSED OF AND HOPEFULLY NO MORE WILL RETURN.  IF THEY DO, WEST DORSET MOLE CONTROL WILL BE THE ONE WE CALL.

 

MR&MRS PILLINGER, MARSHWOOD

Date- 17/7/18

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CUSTOMER COMMENTS

 

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Very impressive and professional service. Thank you. Moles dealt with inside 24 hours. Highly recommended.


(name witheld) BEAMINSTER 

Date 11/12th September 2019

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Many Thanks for great service


(name witheld) Near Honiton.

Date 09.09.2019

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Very efficient.

Rather sad for the mole but he wrecked the veg patch this year.


Sysan Boize, Eype

Date 05/09/2019

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10 days gone and no activity either side of our brook. So many thanks for a prompt and professional job. Should a problem arise in the future we shall know where to come for help.


DAVID SHERWIN, AXMINSTER

Date 13/8/2019

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Was grateful to Robert Woodbury who swiftly and efficiently rid my lawn of a persistent mole.


Pamela Armitage, Bridport

Date 9th July 2019

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WOULD THOROUGHLY RECOMMEND. WE HAD TRIED EVERYTHING TO MOVE OUR MOLE TO PASTURES NEW, TO NO AVAIL. ROBERT AND LINDA WERE MOST PROMPT AND EFFICIENTLY DEALT WITH OUR MOLE PROBLEM. HOPEFULLY WE MIGHT NOW BE ABLE TO WALK ON OUR LAWN THIS YEAR, HAVING LIVED HERE FOR 2 YEARS AND BEING UNABLE TO USE THE GARDEN BECAUSE OF THE HOLES. EXCELLENT SERVICE. THANK YOU.


PORTER, AXMINSTER

Date 13/6/19

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Good professional service.

Would use again.


(name witheld) Morcombelake

Date 24.05.19

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Very professional, friendly service. Would recommend


Mike Mann, Fishpond

Date 08.05.19

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Thanks very much for your efficient, friendly & effective (!) service. We are looking forward to enjoying our lawn again.


Adrienne Bonwick, Uplyme

Date 5 March

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Phoned Friday mole caught Saturday would recommend Bob & Linda without hesitation


Alan Rosindell, Harcombe Lyme Regis

Date 16.02.19

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Excellent work for a difficult task.Very polite, helpful people. Would strongly recommend them.


(Name witheld) Bridport resident

Date 14th February 2019

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MR WOODBURY TURNED UP ON THE DATE AND TIME ARRANGED & HAVING EXPLAINED THE CHARGING STRUCTURE, INSTALLED A NUMBER OF MOLE TRAPS. A PROFESSIONAL OPERATION WITH A SUCCESSFUL OUTCOME. THANK YOU BOB & LINDA

 

(Name and location witheld)

Date 28/01/19

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Very prompt efficient & friendly. 23rd and 24th January. Mole was caught on the 24th! Recommended to neighbours. As service was very good wouldn't hesitate to contact them again if needed.

 

Mr. & Mrs. D. Holt, Axminster, EAST DEVON

23rd January 2019

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Quick efficient service with great results

 

P. IRISH, Crewkerne

Date 16/01/19

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Wholeheartedly recommend.Very professional and makes mole catching look easy.  Caught 3 moles in 24 hours at a very reasonable cost.

 

JOHN BRIDLE, STANTON ST GABRIEL

Date 05/01/19

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Thankyou for the rapid response to our mole problem.  You came out in dreadful weather, gave excellent advice and, fingers crossed, we are now mole-free.

 

LESTER AND NINA BENTLY, CHARMOUTH

Date  5/12/18

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Following a very informative initial telephone conversation, Robert and Linda visited the same day, installed mole traps in the garden, which, when they came the following day, had caught 2 moles!  We were extremely pleased.  Also, enclosed with bill, was "follow up advice" for which we were grateful

Thank you!

 

JEREMY + GLYNIS, LODERS

Date- 6/11/18

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In foul weather!

Good job, thank you.

 

Helen Bath, (just outside) Crewkerne

Date- 11th & 12th October

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A GOOD RELIABLE SERVICE.

RECOMMENDED.

 

TONY WICKS, LOSCOMBE

Date- OCTOBER 2018

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Well done Bob, looks like the mole has finally gone!  Very professional and friendly service.  Definitely recommend you to neighbours.

Many thanks

 

Sarah Hawkins, Harcombe

date- 10/9/18

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Prompt, efficient and friendly service.  My garden plagued & damaged by one mole!  Over 20 mole hills.  In 24hrs the mole was caught & removed humanely.  No more moles now!  THANK YOU SO MUCH.  Recommended successfully to neighbour.  I highly recommend this very professional service.

 

Mrs Brooke Quinteros, MARSHWOOD. FISHPOND

Date- 1.8.18

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Bob responded promptly to my initial enquiry, calling round that same afternoon.  He clearly explained the process and cost.  I was extremely impressed with his efficiency and the manner in which he conducted his business.  Success in catching my mole visitor on day two.  First class service and I'll not hesitate to use his services again should the need arise in the future.

 

Valerie Gratton, Lyme Regis

Date- 17-19 July 2018

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23rd & 25th June.

Mole caught on 25th ! 

Excellent result.

Delighted customer.

 

JANE MARTELLI, Wooth, near Pymore

Date-25.06.2018

 

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